Talk to a person who knows the platform.

Account questions, funding, execution or partnership - the Pairmetric desk answers on the channel you choose.
Email reply
Within 24 hours
Live chat
Message us anytime
Languages
15 supported
Live chat
Fastest route for anything happening in your account right now.
Email the desk
Attach statements or documents. Answered within 24 hours.
Call us
Phone line for account verification and urgent funding issues.
WhatsApp & Telegram
Message us on the messenger you already have open, via the chat widget.

Tell us what you need, we'll route it to the right desk.

Pick a topic so your message skips the general inbox. Include your account number if the question is about an existing account.
Office address
Zendō, 5th Floor, ICONEBENE 1,
Rue de L'Institut, Ebene 72201, Mauritius
Registered address
Office 133, Ebene Junction,
Rue de la Democratie, Ebene, Mauritius
Regulator
Financial Services Commission (FSC), Mauritius
Licence Number GB26206074
Support
Live chat and email are the fastest ways to reach the desk - our team gets back to every enquiry as quickly as possible.
Partner or institutional enquiry?
IB agreements, white label and volume rebates go to a separate team - visit partner.pairmetric.comand skip the general queue.

Discover Global Market Opportunities with Pairmetric

Trade Forex, Indices, Shares, Commodities, Cryptocurrencies, and more with Pairmetric.
Global market opportunities with Pairmetric

About Contacting Pairmetric

Pairmetric Trading Ltd's registered office is at Office 133, Ebene Junction, Rue de la Democratie, Ebene, Mauritius. The support desk can be reached by live chat, email at info@pairmetric.com, or by phone, and aims to answer every enquiry as quickly as possible.

Choosing a topic on the contact form routes your message to the right team the first time, rather than a general inbox - include your account number for any question about an existing account so the desk can look it up straight away.

Contact FAQs

Email enquiries are typically answered within 24 hours. Live chat is available for a faster first response on urgent questions.

Include your account number if your question is about an existing account, and choose the most relevant topic (account, funding, platform or partnership) so your message reaches the right team directly.

Yes - you can reach the Pairmetric desk by phone for account verification and urgent funding issues.

Pairmetric Trading Ltd is registered in Mauritius, authorised and regulated by the Financial Services Commission (FSC) of Mauritius (Licence Number GB26206074).

Partnership, white label and volume rebate enquiries are handled by a separate team - visit partner.pairmetric.com rather than using the general contact form.

If you have more questions visit

Start Trading in 3 Simple Steps

Getting started with Pairmetric is simple. Create your account, choose your preferred funding method, and access global financial markets through MetaTrader 5 in just a few straightforward steps.
1
Create Your Account
Complete your registration quickly and set up your Pairmetric trading account in just a few simple steps.
2
Fund Your Account
Choose your preferred funding method and prepare your account to explore trading opportunities across global markets.
3
Start Trading
Connect to MetaTrader 5 and access Forex, Metals, Commodities, Indices, and more from one powerful trading platform.

Trade the Markets with Pairmetric

Access a wide range of global markets including Forex, Indices, Metals, Commodities, Shares and Cryptocurrencies all through one seamless trading experience.

Our Payment Methods

At Pairmetric, we prioritize your convenience and flexibility. Explore our diverse range of payment methods tailored to meet your needs.
SEPA
Wire Transfer
Visa / Mastercard
Crypto
E-Wallet
Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. These products may not be suitable for all investors. It is important to fully understand the risks involved and seek independent advice if necessary. You should carefully consider whether you understand how CFDs work and whether you can afford to take the high risk of losing money. The value of your investment may go down as well as up.

Please review our Legal Documents to understand the risks involved before you invest. See your rights and responsibilities as a retail client.