Frequently Asked Questions
Explore our comprehensive answers to your frequently asked questions regarding our products, services, trading conditions, and trading in general.
Account
Pairmetric offers Standard, Raw, Pro and Islamic account options on MetaTrader 5. To compare the features of each account type, see the Account Comparison page.
Yes. A demo account lets you practise with virtual funds under real market conditions before committing capital.
Each client profile is tied to a single verified email address. Additional trading accounts can be opened from within your existing client portal.
A valid government-issued photo ID and a recent proof of address dated within the last six months.
Verification is a regulatory requirement that protects your account against unauthorised access and identity fraud.
No. Identity and address must be evidenced by two separate documents.
You can update your contact details from the client portal. Changes to your name or country of residence require supporting documents.
Yes. Once your client profile is verified, you can open additional trading accounts directly from the client portal without repeating the full registration process.
The client portal lets you open additional trading accounts, submit verification documents, manage deposits and withdrawals, and update your contact details.
The Standard account offers a simple, flexible way to access global markets and is a good starting point for new traders, while the Raw, Pro and Islamic accounts are geared towards more specific trading styles and experience levels.
Yes. Alongside the Standard, Raw, Pro and Islamic retail accounts, Pairmetric offers institutional/corporate accounts for businesses and professional trading entities - contact our support team to discuss eligibility and setup.
Yes. Two-factor authentication (2FA) is available to add an extra layer of security to your client portal login, since protecting your account is a priority for us.
Payments
SEPA, Swift / Wire Transfer, Visa / Mastercard, Crypto and a range of e-wallets. Full details are listed on the Deposits & Withdrawals page.
Requests are processed within one business day. The time to reach your account depends on the payment provider.
Minimum amounts are kept low across every deposit method, so you can start trading with a small initial deposit. See the payment methods table on the Deposits & Withdrawals page for the exact minimum for each method.
Pairmetric does not charge any fees on deposits. Withdrawal fees vary by payment method - your bank, card provider or e-wallet may apply its own charge, and crypto withdrawals may include a network fee. See the Account Fees page for the full breakdown.
Funds are held and processed in your account's base currency. If you deposit or withdraw in a different currency, your payment provider applies the currency conversion.
Yes. Crypto is one of Pairmetric's supported deposit and withdrawal methods, alongside SEPA, Swift / Wire Transfer, Visa / Mastercard and a range of e-wallets.
Card and e-wallet deposits are typically available around the clock, while bank transfers follow standard business-day processing.
All deposits and withdrawals are processed through secure, encrypted payment channels, regardless of which method you choose.
Withdrawal requests go through standard identity verification (KYC) checks to protect your account and comply with anti-money laundering regulations.
Every withdrawal request is checked against your account details as a standard safeguard, helping ensure funds can only be withdrawn by the verified account holder.
Conditions
Leverage of up to 1:1000 is available and adjusts automatically according to your account equity.
Pairmetric offers spread-only pricing with 0 commission on Forex, Metals, Cryptocurrencies and Shares CFDs. Forex spreads start from 1.0 pips with an average of 1.2 pips, and Metals spreads start from 20 cents with an average of 25 cents. Futures instead carry a flat commission of $7 per lot.
Pairmetric uses a No Dealing Desk (NDD) execution model, routing every order via Straight Through Processing (STP) directly to our liquidity providers, with a No Requotes Guarantee on every account type.
The minimum order size is 0.01 lots (a micro lot) on every instrument and account type.
Yes. The Islamic Account carries no overnight swap fee on open positions, while keeping the same spread-only pricing and market access as Pairmetric's other account types.
All trading conditions apply on MetaTrader 5, available for Windows, Mac, Android and iOS.
Leverage of up to 1:1000 is available across every account type - Standard, Raw, Pro and Islamic - with the exact leverage available scaling down automatically as your account equity grows.
Pairmetric applies a 100% margin call level and a 30% stop-out level on open positions to help manage risk.
Spreads are variable rather than fixed, so they can widen briefly around major news releases, at market opens and during low-liquidity trading hours.
No. Forex, Metals, Cryptocurrencies and Shares CFDs trade on spread-only, 0 commission pricing. Futures are the only exception, carrying a flat commission of $7 per lot instead of a spread markup.
Yes. Pairmetric's stop-out process automatically closes open positions once account equity falls to 30% of the required margin, so your account balance cannot go below zero.
Yes. Pairmetric offers VPS (Virtual Private Server) hosting so your MetaTrader 5 terminal and automated strategies can keep running with a stable, low-latency connection, even when your own computer is switched off - contact support for details.
Markets
Forex trading is the buying and selling of one currency against another, aiming to profit from movements in the exchange rate. Pairmetric offers pairs including EUR/USD, GBP/USD, USD/JPY and USD/CHF on MetaTrader 5.
An Index CFD lets you speculate on the combined price movement of a basket of listed companies without buying each individual share. Pairmetric offers major indices including the US Dow 30, US Tech 100, US SP 500 and Germany 40.
Pairmetric offers Commodity CFDs including Gold Futures, US Crude Oil, UK Brent Crude Oil and Natural Gas, letting you speculate on raw material and energy prices without taking physical delivery.
Yes. Pairmetric offers Cryptocurrency CFDs including Bitcoin (BTC/USD), Ethereum (ETH/USD) and Cardano (ADA/USD), with markets that trade nearly around the clock, including weekends.
Pairmetric offers Metals CFDs including Gold (XAU/USD), Silver (XAG/USD) and Gold priced against the Euro and Turkish Lira.
Yes. Pairmetric offers Share CFDs on leading global companies including Apple, Amazon, Alphabet, Tesla and Meta Platforms, letting you speculate on their price movement without owning the underlying shares.
Yes. Because a Share CFD tracks its underlying stock, open positions are typically adjusted for corporate actions such as dividends and stock splits, mirroring how these events affect the listed company's share price.
Yes. The Currency Converter shows indicative exchange rates between major world currencies, including USD, EUR, GBP, JPY, CHF, TRY, AUD and CAD, for planning purposes - live trading rates on MetaTrader 5 may differ.
Yes. Pairmetric's economic calendar tracks scheduled data releases, central bank decisions and other announcements from major economies, each shown with a colour-coded importance level.
Yes. Every Pairmetric account type - Standard, Raw, Pro and Islamic - gives you full access to Forex, Metals, Indices, Commodities, Cryptocurrencies and Shares CFDs from a single MetaTrader 5 account.
About Pairmetric
Pairmetric Trading Ltd is authorised and regulated by the Financial Services Commission (FSC) of Mauritius, Licence Number GB26206074. Full licensing details are published in the footer of every page and in our Legal Documents section.
Pairmetric is an online Forex and CFD broker giving traders access to Forex, Metals, Indices, Commodities, Cryptocurrencies and Shares CFDs from a single MetaTrader 5 account, priced on a No Dealing Desk (NDD) model.
Pairmetric offers Forex, Metals, Indices, Commodities, Cryptocurrencies and Shares CFDs, all available from the same MetaTrader 5 account.
Pairmetric runs exclusively on MetaTrader 5, available for Windows, Mac, Android and iOS.
Pairmetric offers four account types - Standard, Raw, Pro and Islamic - so you can match your trading conditions to your experience level and trading style.
Pairmetric prices every trade using a No Dealing Desk (NDD) execution model, routing orders via Straight Through Processing (STP) directly to liquidity providers rather than an internal dealing desk.
Pairmetric Trading Ltd holds Licence Number GB26206074 from the Financial Services Commission (FSC) of Mauritius.
Yes. The Learn Hub features structured courses, standalone lessons, a glossary and market news and analysis to help traders build their knowledge from beginner to professional level.
You can reach the Pairmetric team through live chat, email, phone or WhatsApp and Telegram - see the Contact Us page for every channel.
Yes. Pairmetric's four account types - Standard, Raw, Pro and Islamic - are built to match different experience levels and trading styles, from first-time traders to active professionals.
Yes. Client funds are held in segregated accounts, used only for clients, separate from Pairmetric Trading Ltd's own operating funds.
You can submit a complaint through the Contact Us page. See our Complaints Handling Policy in the Legal Documents section for the full process and response times.
Pairmetric was founded in 2026, built on more than 50 years of combined experience in financial markets.
As a firm regulated by the Financial Services Commission (FSC) of Mauritius, Pairmetric operates under regulatory oversight and requirements designed to protect clients, on top of practices like segregating client funds from company funds.
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Start Trading in 3 Simple Steps
Getting started with Pairmetric is simple. Create your account, choose your preferred funding method, and access global financial markets through MetaTrader 5 in just a few straightforward steps.
1
Create Your Account
Complete your registration quickly and set up your Pairmetric trading account in just a few simple steps.
2
Fund Your Account
Choose your preferred funding method and prepare your account to explore trading opportunities across global markets.
3
Start Trading
Connect to MetaTrader 5 and access Forex, Metals, Commodities, Indices, and more from one powerful trading platform.
Trade the Markets with Pairmetric
Access a wide range of global markets including Forex, Indices, Metals, Commodities, Shares and Cryptocurrencies all through one seamless trading experience.
Our Payment Methods
At Pairmetric, we prioritize your convenience and flexibility. Explore our diverse range of payment methods tailored to meet your needs.
Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. These products may not be suitable for all investors. It is important to fully understand the risks involved and seek independent advice if necessary. You should carefully consider whether you understand how CFDs work and whether you can afford to take the high risk of losing money. The value of your investment may go down as well as up.
Please review our Legal Documents to understand the risks involved before you invest. See your rights and responsibilities as a retail client.
Please review our Legal Documents to understand the risks involved before you invest. See your rights and responsibilities as a retail client.
